prowest Our office will be closing over Christmas for the first time in a long time!
With Christmas looming up quickly, we would like to give you as much notice as possible that Prowest will be closed from 1pm Thursday 24th December, and reopening 9am Monday 4th January. This decision was not made lightly, but we anticipate a busy and rewarding 2016, so everyone will appreciate the break.
2015
Wednesday 23rd December – OPEN – 9am–5pm
Thursday 24th December – OPEN – 9am-1pm
Friday 25th December – CLOSED – Christmas Day Public Holiday
Saturday 26th December – CLOSED – Weekend
Sunday 27th December – Closed – Weekend
Monday 28th December – CLOSED – Boxing Day Public Holiday
Tuesday 29th December – CLOSED
Wednesday 30th December – CLOSED
Thursday 31st December – CLOSED
2016
Friday 1st January – CLOSED News Years Day Public Holiday
Saturday 2nd January – CLOSED – Weekend
Sunday 3rd January – CLOSED – Weekend
Monday 4th January – OPEN – Reopen – 9am-5pm
9am to 5pm trading Monday to Friday, as per usual
Owner End of Month Payout
Our December End of Month payment to owners will be carried out on Thursday 24th December 2015.Should this pose any inconvenience to you, please contact Sharon Buckle as soon as possible to discuss alternatives.
Calls to the Office
Any calls that are made to the office phone number will be re-directed to an after-hours emergency phone that one of our Property Managers will be manning throughout the Christmas period. Please note, this phone is for emergencies only;
The Department of Commerce describes an emergency as “Any event requiring increased coordination or response beyond the routine in order to save lives, protect property, protect the public health and safety, or lessen or avert the threat of a disaster”.
Live Owner & Tenant Portals
A reminder that you can access your statement online, go to prowest.com.au, click the ‘RENT’, then ‘Owner Login‘ or ‘Tenant Login’.
If you do not have a log in, please email me on accounts@prowest.com.au and she will advise of you username and password.
